Broadband connectivity – Downtime – Please Read…
How long will it take?
Up to six hours each time.
What does the work involve?
We’ve received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.
7th June 2016
London Muswell Hill, London Lower Holloway, London Wembley, London Canonbury, London Loughton , Guildford B Gnd Flr, London South Kensington Belgravia, London Maida Vale Te, Spencers Wood A, London Kensal Green Te, Ustington Sussex, London Mill Hill, London Bishopsgate Te, London North Finchley Te, London New Southgate Te, Middlewich Te, London Kneller Hall , Barking Te, Southbank (Colombo House) Te, Rugby
8th June 2016
London Rushey Green, London West Kensington 1st Flr Trs, Maidstone Te, London Walthamstow Te, London Worcester Park, London Marylebone, London Woolwich Te, London Wembley , Loose, London Tulse Hill, London Uxbridge, London Walworth Te, Aberdeen Denburn Te, London Stepney Green, Gravesend Te , London Loughton, London Walton On Thames, Lowestoft, Highwoods, London Wanstead, London Mayfair Te, London Wimbledon, London Barnet, London Upper Holloway, Middleton-On-Sea, London Feltham, Saffron Walden Te, Vange Te , London Whitehall Te ,Ringmer , Wallington Te, Farnham Surrey Gnd Flr,
9th June 2016
Boldon Te , Edinburgh Leith , London Bowes Park Te, Salisbury Sarum Trunk, Malmesbury, Dursley, Wokingham
Although these are the larger areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.
Am I likely to notice the work?
Yes, there is a chance that you may be disconnected from the internet for a period of time during the maintenance window.
Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.