We all know the main time-consuming problems encountered when trying to diagnose broadband faults, repairing them and how painful it can be trying to get an ISP to take responsibility for the fault. What are the main things the ISP’s say?
- The router must be faulty, plug another one in
- The extensions must be damaged, replace them and try again
- The filters are faulty, replace them and then try again
- The problem must be internal it’s all fine from our end.
It’s enough to make you want to go back to dial-up.