Category: Business Phone Line

 

If your business has had to temporarily close recently due to flooding or telephony and broadband equipment failure from lightning strikes then please get in touch. Our team are on standby to help set you up and get you going again, free of charge*. Our Free Telecoms disaster management service will allow you to forward all calls to a temporary auto attendant which in turn will redirect your calls to your company mobiles, home phones or our hosted voip extensions.  There should be very little down time and your clients will hardly notice the difference.

An Example of How its work:

Your diverted call >>>>> Our Temporary number >>>>> Hello thank you for calling ABC Company. Please press one for service, two for sales and three for accounts.

Caller presses one >>>>> Up to 4 Service Mobile phones will ring

Caller presses two >>>>> Up to 4 sales mobile phones will ring

Caller Presses three >>>>> Up to 4 accounts mobile phones will ring

You can use mobile phones, land lines or voip extensions to answer calls.

When presented with a call, you will be prompted to simply press one to accept or two to reject. Accept the call and you are now speaking with your client!

* Call divert charges will apply – Local/National 1 pence per minute | Mobile 8 pence per minute

Call now on 01206 656001 and we will set you up for up for one month free of charge. If you having problems getting back onto broadband please ask staff about our mifi service.

 

 

 

Bad Weather Adds Further Delays To BT installations….

Following severe weather, including gale force winds, heavy rain and flooding that caused damage to our network, both above and below ground, Openreach declared MBORC for repair activities, in six SOM areas, on Friday 27 December 2013, in a further three areas, on Monday 30 December 2013, and in four areas from 00:01 on Tuesday 7 January 2014.

We have been working hard to recover the position in these locations and can now lift MBORC from the following areas with effect from 23:59 Thursday 9 January 2013:

Belfast and Province (Northern Ireland)

MBORC for repair activities remains in place in the following areas:

Cumbria    Mid Wales and Shrewsbury    Swansea    Truro    North Wales    East Downs
Central Downs    West Downs    Esher    Croydon    Crayford   (MBORC reference MB08504)

North East Scotland    Highlands & Islands    South West Scotland    (MBORC reference MB08444)

Exeter    Taunton    Bournemouth    Southampton    Guildford    (MBORC reference MB08487)

In all cases we have been directing available additional resource into the affected areas in order to bring the position back to normal as quickly as possible.

We will be monitoring the situation and will remove MBORC from these areas as soon as service can be restored to levels they were at immediately before the severe weather.